Khushi

Software Engineer at eGain Corporation

Computer Science Engineering student driven by a passion for AI ML and intelligent software solutions with hands on experience in hackathons research driven projects and real world problem solving. Skilled in Python Data Analytics and Software Development with the ability to quickly adapt learn and build innovative technology solutions. Recognized for strong analytical thinking leadership and active participation in national level hackathons and tech initiatives.

Experience

Software Engineer · eGain Corporation
2025 – Present
Developed parallel orchestrator and JSON-driven framework for multi-API configuration testing achieving 10x throughput. Deployed AWS evaluation platform using ECS Fargate, API Gateway, and CDK for benchmarking search and generative AI models. Built full-stack solutions including dataset validation UI, S3 integration, OpenAPI spec, and MCP server.
AI Engineer Intern · ASAPP
2024 – 2024
Developed LLM-powered data extraction system for 10,000+ conversations, improving accuracy by 15%. Fine-tuned and benchmarked ML models including BERT, LLaMA, and Gemini. Engineered FastAPI evaluation service with sub-0.5s latency.
Technical Director · Society of Women Engineers - SJSU
2024 – 2025
Led technical team of 4 for website revamp and IT infrastructure improvements. Increased web traffic by 45% via SEO and responsive design. Developed membership portal and officer dashboard for 100+ members.
Student Ambassador · Adobe
2024 – 2025
Designed marketing campaigns across 20+ organizations, increasing Creative Cloud activations by 25%. Hosted technical workshops and demos, increasing event participation by 40%.
Teaching Assistant · San Jose State University
2022 – 2024
Teaching assistant for math and computer science courses, supporting students with coursework and helping them understand complex concepts.
Resident Advisor · San Jose State University
2022 – 2024
Served as resident advisor providing support and guidance to students in campus housing while managing community development and conflict resolution.

About

Education

San Jose State University
Bachelor of Science, Computer Science · 2020 – 2024
Cornell University
Certificate, Machine Learning Foundations · 2024 – 2025

Areas of Expertise

Backend Infrastructure DesignArtificial Intelligence and Machine LearningGenerative AI and LLM SystemsCloud Computing (AWS: ECS Fargate, API Gateway, CDK, S3)FastAPI and RESTful API DevelopmentPython Programming

Key Achievements

Graduated magna cum laude from San Jose State University with B.S. in Computer Science (July 2024)Received President's Scholar Award (4.0 GPA) for three semesters: Fall 2023, Fall 2022, Spring 2022Awarded Global Spartan Scholarship (2024-25) for exceptional academic achievement, leadership, and commitment to international educationAwarded Alumni Association Dean's Scholarship (2023-24) for outstanding academic excellence and community contributionsAwarded Lastmile Education Fund Scholarship (2024-25) by Applied Materials Momentum FundReceived Dean's Scholar Award (2024) for achieving 3.8+ GPA

Personality Traits

resilientproactivereflectiveempatheticambitiousdisciplined

Contributions

Built parallel orchestrator and JSON-driven framework for multi-API configuration testing at eGain, accelerating testing from days to hoursDeployed AWS evaluation platform for benchmarking search and generative AI models using modern cloud infrastructureDeveloped LLM-powered data extraction system processing 10,000+ conversations with 15% accuracy improvementCreated full-stack solutions including dataset validation UI, S3 integration, and OpenAPI specificationsLed website revamp and IT infrastructure improvements for Society of Women Engineers SJSU chapterDeveloped membership portal and officer dashboard serving 100+ members